If it fibre to my building I can pay to have a new copper line put into my complex and get the most out of the NBN – otherwise if the fault is in the 1.8 K copper between me and the node it will be frustrating indeed. For those of you wanting to connect your Netgear Nighthawk X4S D7800 modem to an iinet NBN HFC service then please follow these instructions. The salesman should have been more upfront about the technical complications with modems – there was no talk of lockout when he was signing me up. Hi, I've just bought a WRT 1900 ACS and I can't get an internet connection (flashing white light). At what financial cost to long time Iinet customers? I’ve been with iinet almost from the start…dail up… from September 2018; to March 2019; last updated – posted 2019-Mar-8, 3:28 am AEST posted 2019-Mar-8, 3:28 am AEST User #396940 2 posts. How is FTTN different from ADSL2+ now? iiNet Cable services in Geelong, Mildura and Ballarat, and iiNet VDSL services in ACT are NOT subject to this disconnection. We’re more than happy to arrange for you to be taken off the relevant contact list for pre-ordering. GRRR, 15KM from the Brisbane CBD. There is a $59.99 standard setup fee for Naked DSL; and applies to all plans unless otherwise specified. People should be educated to see what the government has cheated its constituents. Over the last few years I have lost a computer and five phones to lightning in our location. . If youâve been keeping across the news around Australiaâs superfast National Broadband Network (NBN), youâve probably heard the term âFibre to the Nodeâ or âFTTNâ thrown around a lot. You can contact our team on 13 22 58 to double check this one! If your device can’t connect to any Wi-Fi networks, contact Apple. But I don’t want a copper road block – I want FTTP! The iiNet NBN Team are the experts when it comes to all things NBN. Is this true and when will it be available from iinet? All other Internet services were working fine, just not Outlook mail. Any recourse? What speeds can we expect to get ? I know I will have to eventually use this service, but the benefit for me waiting is I get to see consumer commentary on the NBN internet service in my area – as I also know that some things that providers (like iinet) do matter to the speed and quality of the service. We are going to be building our new home very soon. You can also contact our sales team on 13 19 17 who are able to use internal tools and check availability for Fibre services. We currently offer speeds ranging from 12mbps to 100mbps with our FTTN services. Good article. I have pointed out there is no benefit for me to do so and the eventual repeated ‘puffery’ is I need to do so – so I wont be without a service. Since the technologies are so similar, getting connected on each involves the same process. After reaching a certain amount of quota your internet speeds will slow down as a result with an alternative ISP. Can this please be explained to me as I would rather stay with iiNet. Our sales team should be able to advise you on this. Who is correct? Alternatively, you can contact our friendly Sales department on 13 19 17 who can run a thorough service qualification on your address. Cheers . Sorry if this is an old question – but will old Telstra RIMS be gone?? Do you check the speed we could get at our house before getting a technician to go to the mode and make a new connection. HFC (Hybrid Fibre Coaxial or Cable) services through us can only be provided to Geelong, Mildura, and Ballarat at this stage. Typical of the Australian government! I have multiple phone connections: to a hands-free phone base station with digital voice recording, other phone lines and fax, and to the computer modem/WiFi base station. As NBN uses different infrastructure, the RIMs will no longer be a limiting factor in the service you receive as they are only to provide PSTN and ADSL at long distances from the exchange. iSelect does not compare or sell iiNet products. iiNet have horrible customer service and no control over the internet they provide. – Jade. With many Aussies connecting via FTTN in the coming years, it could be the technology youâll receive if the NBN has not yet rolled out in your area. @numloxx @iiNet As my netphone won't work with my FritzBox 7490, will iinet netphone work with the Fritzbox 7590? 2. Hi, Have you been in touch with support (13 22 58) regarding the netphone issue here? I live in Figtree, NSW. Because you’re still connecting to the archaic copper line. Seems I’m stuck with a non-White-listed modem. about a month ago,I cant switch to wireless because there is no signal at my house even if iinet says there is. The file may also be found by changing the default retrieve option from "Unread files" to "Last 30 days" and by clicking on the "LOOKUP" button. With FTTN, the NBN fibre runs straight to a cabinet, called a node, in your neighbourhood, and then connects the surrounding premises from the node using the existing copper network. Let us know how you go and if you have any other questions. Re: Issues with D6220 connecting with Iinet NBN I was trying to connect to iinet but they have informed me after 2 weeks that my router isn't compatible. Maybe Santa Will send me a free modem express delivery…. Modems shouldn’t take any longer to restart after a power outage than a regular reboot – This could indicate an issue with the modem itself. Participant reference: whrl.pl/RfeeIi. All iiNet Naked DSL plans are offered on a no lock-in contract. document.write(new Date().getFullYear())2016 © iiNet Limited. I have a Bob Lite modem.When I purchased this modem I was told that it will be NBN compatible. Please note that NBN™ phone will not be available if you choose to use a third-party modem. ‘Unlimited’ is often limited. Thanks for your time, let us know if we can provide any further assistance! Our NBN plans are priced decently considering the value included, they can be found via our website if you wanted to take a look (http://www.iinet.net.au/internet/broadband/nbn/plans/) 3. Perhaps attempting to traverse the SSID you're connecting to from 2.4GHz to 5Ghz and seek out results. The NBN will be coming to this location. Our modems have been specially designed and tested to be easy to set up, deliver fast speeds and play nice with the NBN FTTB/N network. FTTP is weakest of the NBN infrastructure and I know this is not iinet’s decision. Something doesn’t sound quite right there, Robert. The technology you are using to connect to our network should have no bearing on the performance of your wireless network. 3. Hello . Would you mind e-mailing us directly with your details to: iiOnline@iinet.net.au ? Should you be experiencing an issue that is not covered by a notice here, please check out the Support pages which will help you troubleshoot the service. Hi all. I think I have FTTN. "I'm not sure what NBN Co will use, but we have this in test sites with NBN Co in Melbourne." Beginning to doubt I’ll see it in my lifetime ….. govt might decide the money is more importantly needed for a submarine or a politician’s pension. Is there multiplexing of wavelengths at each node or simply at the exchange? Is my existing Bob2 adequate for the job? At least have 4g mobile . We recommend you register any medical alarm services on the NBN Medical Alarm Register, which can be found on the NBN Co website. If the NBN is terminated at the node and then connected to copper, will this not seriously effect the quality to the end point user. I expected more… They are drilling in my street right now. Over promise and under deliver!!!. How can I find out if my building has a connection hub? That clarifies things. Compare plans . If you do not own your router you will need to contact your internet company to have them do this for you. The connection is as weak as its weakest link. Protecting the privacy of your personal information is important to us. If you donât connect in the 18 month allocated time-frame, you will face downtime from your services being switched off and risk losing your existing number for good. If not, will it work with the Cisco ATA191 2 Port VoIP ATA while connecting through my FritzBox 7490 router? Fibre to the Building or FTTB is a very similar technology which is connected in much the same way, but instead of a node in the street, the fibre-optic connection hub is installed in a central location in a multiple-dwelling unit and then connects to each individual residence using the existing copper network. Give them the items written down in Step 4, Mac Address and IP Address and ask for them to create a static IP for those on your network. NBN is a joke , the speed is unbelievably slow from 6 pm to around midnight every day and for most of the days on weekends, Clearly the system is incapable of meeting demand, I regret every single day signing up and I am angry that the government is essentially forcing us to accept a product which is so substandard. Hi If you would like to get a better idea of the services we can offer you in your area or if there’s anything we can do to assist with your current service please give our friendly Sales department a call on 13 19 17. 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