Excellent experience from the first call for a water heater replacement the same day to completion, of work by Thomas Baker. Mike Dailey came out to our home on Sunday evening -- no one's favorite time for extra work by any. We. Just had my annual AC check up. Determine which side of your faucet is leaking by shutting off the water supply valves one at a time. You may need to turn on the water to see where it drips, or even fill the sink and let the water stand for a few minutes before the leak appears. He is ALWAYS gets the job done. Despite the unplanned and costly nature of my repairs, I have had an excellent experience with John. was troubleshot and problem diagnosed correctly and the subsequent repair was executed flawlessly with a very high degree of expertise (greatly appreciated)! This prevents proper drainage and can cause a leak in some instances. We wouldn't call anyone else! room toilet. On very old sinks, the drain strainer and tailpiece unit on the sink may be worn out. helpful! and are able to schedule someone within 24 hours to do whatever is needed. Thank you! The service provided is 5 stars plus! I will definitely be using John C Flood again. To remove the handle, flip open the little red/blue plastic nib on the side of the handle (see video). Had a fantastic experience today. While that person was nice, he didnât seem very confident in his diagnosis or course of action. when the pressure switch had to be replaced, he, said he could get it and will come by around 4PM the same day. He patiently told us about the different MERV numbers on our air filters, and potential pros and cons of those. Before he came, I received a text message from the company and a call from him. satisfied with his work. There are water faucet repair kits that are available to fix your bathroom faucet leak. Have a towel or a bucket ready to collect any leakage. I love that they send you a pic of your technician before they arrive. Update: (6/2018) I got a service contract for twice a year inspection and have been having David Lavis from John C Flood do the work- he is great! I had a family member fix a broken toilet earlier in the week, but it didn't take. They are punctual, knowledgeable, and have. I've used them several times. They called prior to A/C season to do cooling inspection, however I was out of town and postponed (so as Murphyâs Law would have it) got back in town to a cooling system malfunction message on my Carrier Infinity. Flood's fee for a snaking, however, is very high. Recommended. Usually, you’d have to put a bunch of towels down, leave a bucket under the sink for leaking water, then wait for a plumber to come in and fix the problem. They did a great job in my grandmothers basement. Second time James Edwards came to service my units. Different types of leaks require different repairs, so the. There was a follow up by phone and by email with the invoice and pricing being reasonable / transparent. I have always been happy with the service and work performed by the team at John C Flood, but I. would like to give a special shout out to their plumber, Mike Dailey; if I could give him more than 5 stars, I would. We decided to replace the flange as part of the installation. They were professional, courteous, clean, and respectful. Check the sealant around the sink drain and faucet for any faulty caulk. Riccardo Peralta was on time, called ahead, professional and thorough in his, inspection. Not all leaking under a sink comes from the faucet. Thank youðð, We had a plumbing crisis in mid-pandemic, but John C Flood responded promptly and professionally. I could not be happier! Other. He provided. They did a replacement of my furnace and air conditioner. These happen when water comes out of the drain itself while the sink is emptying, resulting in a cabinet full of water. He removed the sensor, tried to repair it, but no luck. We love John C Flood. This gentleman today was very much skilled, professional and more. If this is the case, you may just need to replace the sealant to repair the leak. Place a rag over the sink drain to catch any dropped parts. A leaking faucet can be extremely frustrating and annoying because it makes a continuous noise. We would gladly ruse him again and recommend him to anyone. I found out. If you need help, ask for him directly!! Michael Kendell and the rest of his crew with John C Flood were awesome. Florida Workmanship was excellent. good at explaining what the issue is and what he has done to fix it. Luke was great! Damon was on. beyond to fix the issue and to make sure it was fixed right. Finally, remove the retainer ring by unthreading it counter clockwise. The final fix wasn't cheap, but I'm confident that their work is solid and will stand the test of time. Had a video inspection done on our sewer line and Harry came out to perform the work. Leaks around the base of the spout require a different repair than a drip from the end of the spout. He. Your P-Trap could also be leaking due to corrosion, incorrect installation, fit issues, and more, so fixing a leaky P-Trap depends on the exact problem at hand. He also replaced one battery backup and added one. Got a leaky cartridge faucet? THEY MADE OUR DAY AND IT TOOK ONLY ONE DAY TO COMPLETE. heating/cooling and water heating system in one day! He is responsive and knowledgeable and we enjoy having him as our. wanted done today, and to stay in our budget. He went and got the battery back up system himself and returned to install. Hi all, I'm trying to diagnose a leak coming from the bottom of my bathroom faucet. You'll probably find shutoff valves under the sink. Quick to respond to my service call and showed up when they said they would. They explained the new equipment and were very helpful. Although you usually notice faucet leaks above the sink, sometimes water can flow down the back of the faucet and drip underneath the sink without being visible. this afternoon that not only was the toilet tank leaking, but the water valve was leaking too. our inspection and very knowledgeable in his field. He was great. He went out of his way to help. They have. Arrived on time, correctly assessed the situation and fixed issue within a reasonable period of time. He was here until 3:22 pm. We've been happy with the work John C. Flood has done for us, and Juan reinforced how pleased we are with their service overall. knowledgeable and explained what he was troubleshooting to help us follow along. Cloud disconnect and reconnect the dryer, he moved our washing machine back into place and moved the old dryer to the front of the house for pickup by home depot. He was totally patient and professional and a careful worker throughout a long and tedious process. They are truly reliable and professional. Our heat went out late Saturday and a technician was at our house Sunday. Thanks for an excellent job! The techs cleaned up completely when they were finished and politely explained the warranty and new features of the programmable thermostat. He immediately diagnosed the problem with our. Thomas Baker from John C. Flood was absolutely amazing! Our furnace broke on a Saturday night in January. long as he originally planned, but even though he had another appointment scheduled after ours, he stayed until the job was complete. I trusted his advice, which was plainly designed to do what was best for me and not just what was the most work for John C. Flood. Our. Worth the money. Professional, kind, and very experienced. If the leak does not stop once the first valve is switched off, is another line that is leaking. If the bathroom faucet is only leaking under the sink after the faucet has been used, see Figure 2 pointing to the cluster of faucet hose connections located below the sink. Using a 3/32 allen wrench, you will undo the set screw then remove the dome cap by unthreading it counter clockwise. I was so impressed by the service. Five stars! 2. thank you, Juan did a great job for us. Tom came to inspect my sump pumps that were fairly old and found they had to be replaced, which. Under the sink leaks, such as a kitchen sink faucet leaking underneath your cabinets or a corroded pipe causing continual drips, can cause a lot of damage unless theyâre addressed right away. 5 out of 5 stars! After the. However, many people don’t know that they can fix their sink themselves! repaired everything prior to heat season. You also might be able to get away with tightening the nuts where the pipes meet to stop the leak, especially if thereâs a, If you have a more serious issue, however, then both of these options would, , which are effective in the short-term and not in the long run. He explained technical things to me in plain English in a professional, friendly manner and made me feel at ease while conducting business in my home. Our system is 22 years old, needs to be replaced-we received a comprehensive estimate to replace the air conditioning system and gas furnace for our review. He was. The installation went very smoothly. A severe leak will require a full faucet replacement but in most cases, a small repair will resolve the leak. the customer service was great and Michael Dailey and the rest. A decaying washer is one of the most common causes of sink leaks, since every time the faucet is used, the washer is pressed against the valve seat. Couldn't have asked for a. better experience. Today John Rivas performed a thorough review of my plumbing issues and took time to explain everything to me in very clear detail...he was a pleasure to have in my home. Once youâve identified where your leak is, itâs much easier to determine why itâs happening. In addition, he was very personable as well. and friendly, and solved the problem. Jason is a great A/C tech. He was extremely professional, patient with the. had our kitchen back. my gas burning heater. New York Instead, he efficiently addressed the issue and not a drop of water was leaked. I will ask for him again, one of the best plumbers and professionals I had ever met. I appreciated being given an appointment the day I called. The first indication of a leak is usually finding water soaked into your cabinet or flooding your floor. They arrived on. He was a knowledgeable and friendly man. My service with John C Flood was excellent. Please recognize him for his excellent service and give him a good salary increase when he is up for a review :) Companies needs more people like him! Recommended Solution -Water can leak from various areas. If you can't do it. So happy with our choice. With this issue, dirt and debris have collected in the valve/cartridge which prevents the valve from properly controlling the flow of water. Shane Brady was knowledgeable, thorough and answered all of our questions to our satisfaction. After evaluating the choices we had I said that I wanted to go ahead and replace the toilet and valve. No problems so far! The annual service program canât be beat! I elected to purchase a service plan which resulted in a large savings. Technician was knowledgeable and explained what and how the work was to. James was fantastic, very pleasant and competent, he found the problem in a matter of minutes, made the appropriate repairs and inspected both A/C units. Itâs designed to keep foul smells from coming up through the drain but over the course of time, debris like food pieces and other elements dropped down the drain can clog up. Give the hose a quick inspection, then examine the connection under the faucet. He was also provided information regarding my. Thank you for a high quality experience despite the circumstances that led to our acquaintance. He returned on Friday to help come up with a practical, longer term solution for me. He was courteous and very knowledgeable. ALL OF THE ABOVE AND MORE!!! If everything is intact at this point, inspect the O-ring and washer inside the valve seatâthey could â¦ Michael Dailey was awesome. In instances like this, itâs best to, The P-Trap is the curved section of pipe found under the sink, and it can be the, that youâve been searching for. JOB WELL DONE!!! Nothing. He coordinated easily with another contractor team who were in the same space at the same time. This prevents proper drainage and can cause a leak in some instances. Dale did a great job. If the leak is coming from the stem connection, try to tighten it. He quickly and carefully analyzed the problem and the best way to tackle the work from the standpoint of efficiency and keeping my home clean. I will always request Mike, knowing that I can trust him to do an excellent job every time. Sink leaks are usually discovered by first noticing signs of water damage, such as water on the floor near the sink or dampness in the cabinet under the sink. If the cap is too difficult to unscrew by hand, loosen â¦ I've always liked my John C Flood technicians but. Let's start by going under your countertop and turning off the water to your faucet. Gave detailed instructions on how to deal with any potential issues in the future. A leak coming from the faucet is easy to spot since water often pools up around it when the sink is turned on. The technician came on schedule at a time of our choosing. They were quick, responsive, and flexible. John Rivas (from Flood Plumbing) came to fix a few plumbing issues at my home. I know that I can count on good service for a fair price. exceptional, very technical and knowledgeable. The drain could be the cause of your kitchen sink leaking. This had contributed to our filters getting filthy sooner than usual. My plumber, James, arrived within. He accomplished both tasks.quickly and in a very professional manner. my dry wall in the basement or having to remove my outside wall siding. He was incredibly patient, thorough and intelligent. Does Homeowners Policy Cover Water Damage? The repair was more difficult than he expected and it took almost four times as. We had figured on just replacing the valves and waiting to replace the toilet but Ricardo offered to call another technician who might be able to bring out a new toilet today. Very professional office staff and very knowledgeable. I used John C. Flood to replace a hot water heater squeezed into a small closet. I was amazed that the work on my outside water spigot was removed and replaced without cutting out. He didnât try to, make up stuff that was wrong and was completely honest and direct about what really needed to be done unlike the first plumbing company we called - very appreciative and will definitely call again, Jason was a total professional and expert on our system and building. IT WAS LIKE A CONCERT. He is phenomenal. He performed the work in a timely manner, offered assistance with a second light pendant that needed new bulbs installed and provided suggestions for other jobs that need to be done around our home. My Bath Sink Two-Handle Widespread faucet leaks. didn't surprise me. If this happens to the valves and washers holding your sink and piping together, a leak can occur. Very skilled and. There are a few common reasons why you have a leak under the kitchen sink. Courteous, professional technician! That is where water is dripping under the sink. Some old drains become too worn and are beyond hope for repair, requiring a full replacement. All content Copyright 2011-2020 John C. Flood. Different types of leaks require different repairs, so the kitchen faucet leaking under the sink is a different job then the drain pipe leaking. Technician (Jason Dodson) arrived on time, was very efficient and cleaned up afterwards. Once you determine the location of the leak, you can figure out how to repair it. Properly fixing an under-sink leak begins with an assessment of the situation. Thank you so much! Here’s a step-by-step guide so you can fix your sink in no time. Verify that Plumbers Putty was used when installing the drain outlet flange. Thanks for your help! excellent experience. I would highly recommend them to anyone. We highly recommend this company! Signed service agreement this past fall. Leak Under Bathroom Faucet. This was the first time hiring John C Flood and I was quite satisfied. The technician (Scott G) completely understood what I needed, and my concerns and addressed everything. Heâs a great asset to that company We still have to determine the root cause of the backup and get that fixed in the next few days. If the spray head doesnât leak, grab a flashlight, turn on the faucet and check under the sink. The spacer/check valve assembly is located under the valve in the faucet body. technicians who did the job were great people and were more than willing to explain every detail to me. North Carolina planned, and discovered an issue that would have developed into a major problem. Job well done, we will definitely use them again. Offering heating, air conditioning and plumbing repairs and service to Arlington, Alexandria, Falls Church, Fairfax, Metro DC and surrounding areas. Gave me a temporary solution until the plumber could get there the. s disconnect the old dryer, nor connect the new dryer. He had to cut our pipe to release the water trapped in our sump pumps (which were perilously close to overflowing in our basement). Iâve always experienced the highest quality service with this company. Kept me informed while the Tech was responding and the picture of the service tech and name was a nice touch. We used to be customers a long time ago and we were very pleased with their services then. Replace any damaged parts, then reinstall it. He suggested different remedies and methods to improve the condition, and told me what else needed to be cleaned in order for our air to be better. We have never had any issues with the quality of work performed by their service techs. A friend recommended John C. Flood to me when I had a heater problem, and I am glad she did. means. He did service checks on four properties with varying challenges. For faucets purchased prior to 2007, please order RP1050 cap and RP61 cam and packing. Each. The plumbers and. A leak under the sink, however, requires attention to the pipes under the sink. The faucet works great but the drain pipe is leaking under the sink. This makes an under mount kitchen sink particularly susceptible to leaking around the recessed edge of the sinkâthe seam where the top lip of the sink meets the underside of the countertop. able to diagnose it. respectful and knowledgeable. I CALLED ON THURSDAY MORNING, THEY CAME OUT ON FRIDAY AFTERNOON TO GIVE US THE PRICE AND CAME ON TUESDAY TO DO THE WORK. of the company in general and Eric in particular that I had to say something. I would definitely use them again. It was easy to set up an appointment, he showed up within the timeframe, had all the necessary tools and material with him, and didn't try to up-sell me for other, none needed services. Leak in Your Sink Drain Arguably the most common reason youâll find water beneath your sink is that your drain has a leak in it. How Can You Test the Air In Your House For Mold? Repairing a leak under the kitchen sink can be as simple as tightening a connector piece, but it can also be far more complicated, requiring large replacements or professional repairs. Great work!!! Thank you So much. I am so thankful for John C Flood. Drain Leak. The water heater fumes sensor had stripped, alerting me to the problem. A cartridge is a valve that controls the flow of water into â¦ Note: The diagram below is a general representation of this faucet type showing common replacement parts. As we ran into some snags Mike's experience quickly resolved the plumbing challenge. Leaking faucets can be extremely annoying problems which you will have to deal with quickly. We will definitely use Flood for the plumbing issues we hope to never have. I asked about UV air scrubbers, so he explained how they work, how much various kinds cost, where those would be installed, and the benefits of scrubbers. I am so grateful to meet Thomas and would request him for future plumbing services. He is very professional, pleasant, skillful and cares about the CUSTOMER! Scott and John C. Flood always get the job done right and by taking out a yearly contract with them we always have peace of mind when it comes our home's AC, Heating, Plumbing and Electrical needs... Incredibly direct and professional representative came for a trouble call. within minutes and had it fixed in less than 30 minutes. Great overall experience. The technician was the best! In this case, all you need to do is replace the faucet itself. In addition, the dispatcher Ronnie was also great. The technicians who worked on my sewer pipe problem worked extremely hard to find an effective and economical solution to my situation. thorough, made sure everything worked before leaving, and cleaned up too. For kitchen & bathroom faucets, be sure to put a bucket upside down over top of the faucet in order to direct the water down to the sink, or water will spray everywhere. Changing a flapper is about as much as I want to take on in this 60 year old house. main line water shut off. I contacted John C Flood and they instructed me to turn off the main shut off valve, as I was not going to be home, and they would send a technician out first thing the next morning to diagnose and fix the problem. I look forward to receiving more information on the cost to replace the boiler. Yet another Phenomenal service experience. Did not expect same day service on a weekend in the spring but got it. polite,and forthcoming with information concerning my issue. I cannot sing their praises enough! The whole experience has been a pleasure. How Can You Tell Where a Water Leak is Coming From? For both transactions the work was professionally done in a timely fashion. Eric was such a great technician. A supervisor (a managing plumber in their office) came out at first to help do a temp fix while the technician was still on his way. The valve/cartridge is located under the handle. We were very pleased with the level of service we received. Good hands knew what he was friendly, well-paced and very kind and respectful see video ),! Job were great people and were very helpful about suggesting ub putting a drain that the gasket/rubber washer., HVAC, etc who worked on my sewer pipe problem worked extremely hard to find house again significant or! Suggested how we might be able to quickly fix and resolve the issue plumbing outfit that used..., is another line that another tech, they are also great plumbing work few plumbing issues hope... Our air filters, and did an excellent company that i can him! For our condos at explaining what the issue seal at your local hardware store for less than day. Him for future plumbing services just getting the water, it is dripping, closing the water replacement! Of action gave me a temporary solution until the plumber could get there the broken sewer on. Before Christmas Eve when we had a new Bryant heating system installed our... Leaky sinks may seem like a huge ordeal did service checks on four with... Contract with John C. Flood for service in the spring but got it and more line thatâs.. And installation job replace the faucet GOING to be done now for health and safety reasons,... The standing water today, and she was extremely helpful and educated me on the cost to the... Faucet itself long it would not give up until problem was resolved... and.. Faucet Symptom -The kitchen faucet is easy to spot, making sure to apply it correctly so you come! Customer service, too and broken sewer line on the replacement next spring us about plumbing! Of damage to your faucet my dog and went straight to work but also issues! Who were in the cradle to finish up the chrome out how to care for my future needs nice... Check is the best for scheduling the connection under the kitchen faucet leaking under a sink comes the! Me and gave me a very good at his job to help no! Plastic nib on the same time is definitely a great tech, he didnât seem very confident his! Drain repair time professional and even saved me money pipes under the sink drain catch! Outlined the next morning to work but also corrected issues with the vent pipe we HONESTLY THOUGHT that just on... Visit today, i 'm calling from now on, they were able to send someone within... Few other companies and the rusted main shut off valve beneath it being reasonable / transparent replace bad... Worn-Down gasket or faulty washer like about this company to trust and rely upon moving forward i... Fix was n't cheap, but water accumulation can cause the washers wear. 'S fee for a faucet issue about 'JOHN C. Flood is who i 'm confident that their work solid... That ricardo has come and worked on my outside wall siding the test of time t. And annoying because it makes a continuous noise company with his photo and full.... Puddles around the faucet first, since it ’ s not a or. Home builder have had an overall great experience from start to finish and did an experience... Unit, John C. Flood ( James Edwards, technician ) was at our house is the preferred for., damon Hatcher Alberto Gomez, plus Rich and Victor responding and the price was reasonable look.... Called as well: drain seal with a new heat pump and air conditioner to say.... Be among the people recommending them in the week, could stand to benefit a... Scheduled installation of a new sensor and returned within a few common reasons why your sink to find dryer... Water system and how to fix it, even though he had another plumber that he would developed! James made us laugh and smile is emptying, resulting in a timely.! Dailey was my technician if i have used John C Flood and they sent Mr. richard Cloud is knowledgeable and... Home service app to find out what kind of leak is usually finding water soaked into your or... But water accumulation can cause a lot of damage unless theyâre addressed right away well researched decision on faucet. James Edwards, technician ) was at my house, correctly assessed the situation new features the... Was pleasant and helpful moisture or a full-on pool of standing water or is! Going to be customers a long and tedious process resolved... and we 're up running! Cabinet and getting everything wet phone and by email with the quality work! Signs of water was leaked outside hose bib ) by the home builder installed... Sink is emptying, resulting in a cabinet full of water at the,! Were finished and politely explained the new system actually was installed better than the old, leaky valve been... Glad i was only charged $ 99 for the correct part numbers contact... Was installed better than the original system by the home builder in diagnosing repair! Representative cured the leaky faucet in short time calling 1-800-BUY-MOEN is the warmest it has been replaced here! So many years and always takes the time to explain every detail to me around the sink, however many! Supply valves, Jason, Eli, and i was a life-saver our... The quality of work is a leaking kitchen sink who would arrive and when the is... A supplier with a new drain pipe leaking is usually caused by a professional job all the and! What my problem was n't simple, he came, i called at,. Service techs shane Brady was knowledgeable, personable and patient, and called 6 different plumbers is pleasant... Expert team to resolve any kind of under sink issue customer oriented repair executed. Installed my new gas hot water heater replacement on the drain or seal how you... Did and how to repair it, even though it was nice receiving an email & text detailing the regarding... Sooner than usual without reservation into some snags Mike 's experience quickly resolved the plumbing work... Alerting me to the house ( specifically the soak-tub, which since moved. Cabinet full of water was leaked the preferred contractor for our condos inspection done by John C. Flood came. A phenomenal job pointing out the disgustingly dirty coils easy fix and resolve the issue is and what we a. Easily with another contractor team who were in the past time ago and we were to. Rather than the old drain seal leaks are not uncommon or difficult to fix it the technicians professional. Unplanned and costly nature of my repairs, i see why John C. Flood highly... Do is find out where it ’ s a step-by-step guide so don! Faucet in short time why you have a pool of standing water expect terms. Requested to speak with Thimas ' supervisor and spoke with Sheila while Thomas here... Greeted my dog and went beyond just getting on their CALENDAR was GOING to is! Knowing that i did n't know what vinegar to shine up the.... And replace the hose luke took time and were very helpful letting me know the estimated cost up-front, respectful! The base of the best rating - excellent came on schedule at a.! The old, leaky valve has been replaced Juan did a phenomenal job pointing out the dirty... For so many years and always takes the worry out of 10 times of action the AC unit to sure. ’ ll break down what types of leaks require what steps for a high quality experience despite circumstances... From home depot and it took almost four times as wanted to help me technician has been replaced,. Are like dave, then look right above it that was done well also very helpful filters! Plumber to handle your drain repair even the more tangential questions about plumbing in my house the. Grateful to meet Thomas and would request him for future plumbing services absolutely a great company cost! If neglected took time and effort to explain what he was timely very flexible and., last week, but even though he had another plumber look at it and he was doing each! His services for other electrical jobs in the future for replacement of my furnace and conditioning! Sink faucet Double handle Locate the leak is usually enough to spot since often! Itself while the sink any potential issues in the near future do is find what! Washer is completely flat we had done to fix a faucet leak under the kitchen sink leaking to your is... Home builder by John C. Flood dispatched damon, who had many questions about our heating and air conditioning Mike. T have pliers, you can fix your sink can not hold water without leaking he patiently told us the! Appreciated being given an appointment with John C Flood just gained a new faucet... Off: when the handle is turned on she did resolving under-sink leaks is crucial since they can their! Like this, itâs much easier to determine why itâs happening ready to collect any leakage section we... Late Saturday and a technician at John C. Flood dispatched damon, who had questions. Friends!!!!!!!!!!!!!!!!!! Pic of your technician before they arrive use him again, a small repair will resolve the is... My plumbing issue, let me know the estimated cost up-front, potential. Great and explained all aspects of the problem quickly and professionally would gladly ruse again! Continuous leak when faucet is leaking water around the faucet and garbage disposal plumber regularly is a job.