The most sought-after assets in a Front Desk Officer are courtesy, basic IT skills, customer service skills, communication abilities and attention to details. Filter by location to see Front Desk Officer salaries in your area. Handling clients from every corner of the world and mostly Americans, Europeans, Asians and Russians. Required Skills: Communication, Interpersonal, Time Management, Office Management, Administrative Skills. Create log reports for all events during shift. Job brief. We make the hiring process one step easier by giving you a template to simply post to our site. Sitting behind a desk and entertaining one guest after another can be exhausting. Sign up for Workable's 15-day free trial to post this job and hire better, faster. Front Desk Officers represent the first contact of a company with its customers. Directed the visitors and customers to their rooms and local attractions, Checking in employees and guests through a computer database, Welcome guests on arrival and provide information regarding availability, room types, room rates, Front desk at lobby in the confidential building, Enforce access to property in regards to visitors and medical personnel, Answer telephones and transfer calls to appropriate staff members, International Business Administration Finance, Attentively inspecting and reporting irregularities such as leaking water pipes, security doors left, Keep record of all inventory regarding books and uniform, Check in and manage guest in the easy lobby system. The average front desk officer salary is approximately $22,000 per year, with the potential for raises, bonuses and career advancement. Maintained emergency line during night hours. They handle reservations, check-in and checkout, customer service and concierge functions. Greeting and welcoming anyone who walks into the building. A position of this nature is typically entry-level, providing an opportunity to get a foot in the door with a sales office, doctor's office, accounting firm, hotel or other type of company. 109 Front Desk Officer jobs available in Lagos on Troubleshot and resolved problems and handling customer complaints. Completed and maintained visitor logs as required. The front desk really carries a lot of weight.” Eileen is right. All rights reserved. Front Desk Officer Resume Examples. We are recruiting to fill the position of a Front Desk Officer in Lagos. Apply online for the Front Desk Officer vacancy at Medical art center in Lagos today. Job Vacancies at NewGate Hospital for Front Desk Officer in Lagos, Nigeria for job seekers and professionals. Scheduled appointment for patients; prepared and filed patients' chart. Front desk employees often have to work with others. Execute post orders including enforcement of client and company policies, rules and regulations. Also known as a front desk receptionist. Front Desk Agent, Front End Associate, Front Desk Manager and more! ️ Check out our Complete List (500+) of Job Description Templates!. Handle any residential concerns and complaints, contact necessary persons for problem. More than having a pleasing personality and the awareness of your job description, it is essential for you to know the operations of the business where you will be a front desk officer should you be hired. Improved customer service through the development of new policies and procedures. Know the Product. Earned a reputation for rapidly and calmly resolving customer complaints. See our sample Front Desk Officer Cover Letter. Maintain an inventory of vacancies, reservations and room assignments. Foster strong working relationship with all hotel departments. Checked in visitors and employees and communicated directly with customers either by telephone, electronically, or face-to-face. Perform general clerical duties to include but not limited to photocopying, faxing, mailing and filling. Accept packages for residents that were not present to do so. Common duties listed in Front Desk Officer example resumes are greeting visitors, accepting deliveries, collecting payments, doing paperwork, answering inquiries and assisting the executive staff. Well-trained of specific treatments such as body treatments (scrub polish and wrap/mask), body massages (Swedish massage, foot reflexology, sports massage), herbal compress, hot stone massage, lava shell massage, facial treatments and bath rituals. Front Desk Clerk Resume Objectives. If you have a knack for customer service and work experience in the hotel industry, we’d like to meet you. Monitored front desk lobby reception area of Federal Government facility. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat. All rights reserved. This Front Desk Representative job description template includes the list of most important Front Desk Representative's duties and responsibilities.It is customizable and ready to post to job boards. Detail-oriented and possesses strong interpersonal organizational and time management skills. Customer service is their prime role and responsibility. Front Desk Representative job profile Coordinate and maintain records for staff office space, phones, and office keys. The Front Desk Officer is responsible for acting as a gatekeeper, directing clients and service personnel to appropriate departments and ensuring that the proper channels are maintained in communications and personnel interaction from an entry point perspective. Collating and entering into the system daily sales. Other times, they have to communicate with people in different departments within the hotel—including parking, housekeeping, and management—to ensure that guests are satisfied with their stay. Accountable for managing the front office of a 141 room hotel with approximately 7 Front Desk employees. FRONT DESK OFFICER. Provided lockout services and information including public assistance. Respond to emergencies, such as medical and bomb threats; and to alarms, such as fire and intrusion by following emergency response proceedings. © 2021, Bold Limited. Handled cash, check, credit card, and billing transactions. © 2020 Job Hero Limited. Responsibilities for a front-desk job often include answering a multi-line phone system and greeting and directing guests, as well as staff. Review Our Privacy Policy. A front desk officer serves as the first point of contact for guests at a hotel or other accommodation. 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