(800) 923-8838. At that time, I texted the front desk again advising that I was upset now since they refused to bring us what we asked for not once, but twice. See 1,664 traveller reviews, 1,414 candid photos, and great deals for Garden of the Gods Resort and Club, ranked #2 of 113 hotels in Colorado Springs and rated 4.5 of 5 at Tripadvisor. For Media Inquiries. Native Americans considered the site peaceful and sacred, and the area was a beacon for pioneer wellness seekers. Courtesy of Garden of the Gods Resort and Club / Expedia. The hotel is in a secluded natural setting in the Pikes Peak area of Colorado Springs with incredible views of … It rests above the Garden of the Gods Park and overlooks the gorgeous view of Pikes Peak. A bar/lounge is on site where guests can unwind with a … Case in point, we tried to go the pool at 4pm and it was just closing for COVID cleaning which was a bummer so we decided to go to the outdoor bar patio and get drinks but they wouldn't seat us outside due to upcoming reservations so we sat inside the bar despite 40+ open tables outside in direct contradiction to being concerned with COVID. Please see our partners for more details. I find this highly offensive as it seems like the front staff and/or housekeeping thinks it was funny to suggest that maybe I am on my menstrual cycle. Regards, Christopher Walling Resort Manager. More, Dear RicMarie01,Thank you for the feedback and I'm sorry to hear about your housekeeping and pool experiences. We left our room until 2:02PM at which time our room had been cleaned, BUT NO TRASH LINER in the main kitchen trash and NO NESPRESSO PODS. View deals for Garden of the Gods Resort and Club, including fully refundable rates with free cancellation. Two days later, we were in need of more Nespresso pods which we texted the front desk for at 8:28AM. This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC. The resort provides hotel rooms, a luxurious spa, and several more wonderful amenities. Garden of the Gods Resort and Club. Garden of the Gods Resort and Club The address is listed as PO Box 7, 273 Lakeview Ave, Valhalla, NY, 10595 Since many of the cemeteries in New York City had met their capacity, Kensico Cemetery was organized in 1889 to meet the need for a last resting place for the city's residents. After decades of operating as an exclusive private club, today we are happy to share the Garden of the Gods Resort and Club experience with all who seek to enrich their lives through our unique offerings and restorative setting. There are 3 restaurants on site, as well as a coffee shop/café and a snack bar/deli. Couples will receive a taste of paradise at Garden of the Gods Collection, a wedding venue located in Colorado Springs, Colorado. Garden of the Gods Resort and Club Features. Dear 319katiep,Thank you so much for all the wonderful comments you have shared with us and I am happy to hear that we were able to make your stay special.Our staff strives to exceed guests expectations and it is great to hear that Kim, Christina, Madison, Shauna, Scott, and Jesse were amazing! Spa & Salon 719-520-4988. We rented a 2BR casita and was NOT made aware that since technically the 2BR casita is the King and 2 Queen Rooms combined, that we would be charged TWICE for the daily $35 resort fee. This response is the subjective opinion of the management representative and not of TripAdvisor LLC. The lady (Jill) at the front desk who checked us in was so friendly and helpful. The pool staff was another lovely experience. They certainly had lots going on with pool reservations, extra cleaning, and weather delays, but still provided great service. WiFi and parking are free, and this hotel also features 3 outdoor pools. The Independent's hotel reviews are unbiased, independent advice you can trust. We invite you to take a look at some of the recent articles and media recognitions for Garden of the Gods Resort and Club. We look forward to welcoming you back very soon. Guests praise the locale. We also had an incident at the pool where another guest was allowed to berate me and my family because my teenagers were actually splashing in the pool and roughhousing. Prices are calculated as of 28/12/2020 based on a check-in date of 10/01/2021. So their text system turned what could have been a negative mark on our trip to a positive one. Hotel Weddings | 58.0 miles from Hillside, CO . Great to hear about the service that Nick provided and we love to hear about your restaurant experience. We enjoyed catching up with the staff each morning. We rented a 2BR casita and was NOT made aware that since technically the 2BR casita is the King and 2 Queen Rooms combined, that we would be charged TWICE for the daily $35 resort fee. After decades of operating as an exclusive private club, today we are happy to share the Garden of the Gods Resort and Club experience with all who seek to enrich their lives through our unique offerings and … Would highly recommend. Dear Todd E,Thank you for the feedback regarding your experience! The sanitary napkin incident, the pool incident, charging me TWO resort fees a day, and the A/C did not work in our unit makes me believe this was the worst experience on vacation ever. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. On the second day, we kindly texted the front desk where would we procure more of the Nespresso Pods since we did not see them at the grocery store and they advised they would bring some to our room, which they promptly did. Everything was super clean. My family went to the pool and when...I booked this reservation online. Would love to stay again. These recent recognitions are a reflection of our dedication to providing an extraordinary guest experience in all that we do. Its raw, natural beauty stirs the spirit and speaks to the soul, transfixing and transforming all who visit here. This business uses tools provided by Tripadvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one. I booked this reservation online. It wasn't the best vibe to hear Dean Martin singing Volare at 9am during breakfast looking out over the mountains. If you should return in the future, please contact me directly for assistance.Regards,Christopher WallingResort Manager. Since its founding in 1951, Garden of the Gods Resort and Club has existed as a set of inspired ideas, an approach to life that celebrates recreation, relaxation and refinement amid a setting of unrivaled natural splendor. Garden of the Gods Resort and Club: Garden of the Gods Resort - See 1,661 traveler reviews, 1,278 candid photos, and great deals for Garden of the Gods Resort and Club at Tripadvisor. Finding your way to the Garden of the Gods is easier than you think. All said and done though it is a very good hotel in a very good location with amazing views and solid service. The lady (Jill) at the front desk who checked us in was so friendly and helpful. Price was what I would expect for a tourist-y area for a four star hotel. Designed for people of all abilities, Garden of the Gods Resort and Club offers an array of ADA-accessible accommodations and services. Price was what I would expect for a tourist-y area for a four star hotel. See 1,661 traveler reviews, 1,407 candid photos, and great deals for Garden of the Gods Resort and Club, ranked #2 of 113 hotels in Colorado Springs and rated 4.5 of 5 at Tripadvisor. We are proud to support events and organizations that impact our community and provide meaningful services to those in need. Their restaurant, Grand View, is open for patio dining, and offers a delicious menu. An exclusive Colorado retreat for weddings, social events, and executive meetings, Garden of the Gods Resort and Club offers a variety of intimate indoor and outdoor private venues. As we are located within a private country club, we ask that guests please observe the following guidelines while on property. On the second day, we kindly texted the front desk where would we procure more of the Nespresso Pods since we did not see them at the grocery store and they advised they would bring some to our room, which they promptly did. Our room had a Nespresso Machine (which was nice), but for a week's long stay, they gave us two regular Nespresso pods and two decaf Nespresso Pods. My family went to the pool and when we came back from the pool about 30 minutes later to pick up a few things, I found the trash liners on the counter and a whole sack of feminine sanitary napkins. Now $186 (Was $̶7̶1̶7̶) on Tripadvisor: Garden of the Gods Resort and Club, Colorado Springs. The sanitary napkin incident, the pool incident, charging me TWO resort fees a day, and the A/C did not work in our unit makes me believe this was the worst experience on vacation ever. Public spaces have free WiFi. To learn more or schedule a tour, contact our wedding specialist today! Lou Hammond Group. Review tags are currently only available for English language reviews. All Rights Reserved. At that time, I texted the front desk again advising that I was upset now since they refused to bring us what we asked for not once, but twice. This field is for validation purposes and should be left unchanged. Resort & Club 800-923-8838. We left our room until 2:02PM at which time our room had been cleaned, BUT NO TRASH LINER in the main kitchen trash and NO NESPRESSO PODS. We left our room until 2:02PM at which time our room had been cleaned, BUT NO TRASH LINER in the main kitchen trash and NO NESPRESSO PODS. The spa was beautiful and I recommend Jesse for a great massage.We will be back. At that time, I texted the front desk again advising that I was upset now since they refused to bring us what we asked for not once, but twice. Now £190 on Tripadvisor: Garden of the Gods Resort and Club, Colorado Springs. Thank you again!Christopher WallingResort Manager, This is the version of our website addressed to speakers of English in the United States. The lady (Jill) at the front desk who checked us in was so friendly and helpful. Since the resort’s early beginnings in 1951, we continue to build upon our legacy of outstanding guest experiences and hospitality. On the second day, we kindly texted the front desk where would we procure more of the Nespresso Pods since we did not see them at the grocery store and they advised they would bring some to our room, which they promptly did. At 8:37AM, the front desk had not responded so I requested the pods again. Beds were comfy and cozy. Review collected in partnership with this hotel. At that time, I texted the front desk again advising that I was upset now since they refused to bring us what we asked for not once, but twice. Loved...great service....great food...loved the wine 'machine' in the room...pool was fantastic. Add to Plan. We rented a 2BR casita and was NOT made aware that since technically the 2BR casita is the King and 2 Queen Rooms combined, that we would be charged TWICE for the daily $35 resort fee. Anyway, I texted back to the hotel and almost immediately the manager came to address the situation and agreed that they could have asked us our timeframe and then seated us outside and then he covered our drinks. As a guest of Garden of the Gods Resort and Club, you'll find a full-service spa, a golf course, and 3 outdoor swimming pools. We agree with you about the views, food and service as the team works very hard to ensure our guests expectations are exceeded. View Rooms. My family went to the pool and when we came back from the pool about 30 minutes later to pick up a few things, I found the trash liners on the counter and a whole sack of feminine sanitary napkins. I will share your experience with the team and we hope to welcome you back this winter. 3320 Mesa Road Prices are the average nightly price provided by our partners and may not include all taxes and fees. It's a nice touch and they actually monitor and respond when you have an issue. Two days later, we were in need of more Nespresso pods which we texted the front desk for at 8:28AM. Garden of the Gods Resort and Club: Worst Hotel Experience Ever - See 1,640 traveler reviews, 1,270 candid photos, and great deals for Garden of the Gods Resort and Club at Tripadvisor. It is the perfect location if you are planning to visit the Garden of the Gods. Garden of the Gods Resort and Club features a full-service spa, a golf course, and 2 outdoor swimming pools. The Resort Golf Spa & Salon Events Membership Press Room. As for the venue itself, Garden of the Gods Club boasts the most ideal spot in Colorado Springs. Dear D8380HZjf, Thank you for staying with us at GARDEN OF THE GODS Resort! Unfortunately, that trip had to be cancelled, but we will be back soon.The morning restaurant team truly made our visit special. Garden of the Gods is minutes away. They provided us with some great day trip recommendations. One young lady in particular, can’t remember her name, she wore a “trainee” name tag was excellent. The team loves creating these experiences and we agree that the view of Garden of the Gods is incredible. You can now dine ‘al fresco’ and catch a breathtaking view at Garden of the Gods Resort and Club. On the second day, we kindly texted the front desk where would we procure more of the Nespresso Pods since we did not see them at the grocery store and they advised they would bring some to our room, which they promptly did. My only other minor complaint is that the restaurant/bar played 1950s-60s tunes each of the 4 times were were there. Dear Leandro S, Congratulations and thank you for joining us for your sisters wedding! Learn More about Garden of the Gods Resort and Club, Learn More about Membership at Garden of the Gods Resort and Club. Copyright 2021 It was my pleasure to speak with you in the bar and was very happy that we could turn this situation around. Garden of the Gods Resort and Club. See 1,654 traveler reviews, 1,404 candid photos, and great deals for Garden of the Gods Resort and Club, ranked #2 of 113 hotels in Colorado Springs and rated 4.5 of 5 at Tripadvisor. 1 year ago. I DO NOT RECOMMEND GOING TO THIS ESTABLISHMENT EVER. At 8:37AM, the front desk had not responded so I requested the pods again. As discussed on our telephone conversation the team meant no offence with the sanitary napkins and we will use these experiences to further enhance our training plan. Stunning landscape meets a welcoming wellness retreat at Garden of the Gods Resort and Club. Garden of the Gods Resort and Club Press Releases. With sweeping panoramas of the Garden of the Gods National Landmark, Pikes Peak, and a Rocky Mountain backdrop, Garden of the Gods Resort and Club is Colorado Springs’ most exclusive setting for weddings. They could have just said we have reservations at 6pm so can you be done by then which of course would have worked just fine. Each is set amongst awe-inspiring geologic formations that give this iconic … Email . All of the guest rooms at the Garden of the Gods Resort & Club offer picturesque views of the surrounding mountains. From phone numbers to department listings, find how to get in touch with Garden of the Gods Resort and Club in Colorado Springs. The views from our room and the pool deck and restaurant patio are outstanding. Garden of the Gods Club & Resort is dedicated to helping you plan a wedding that’s as unique as you are! We rented a 2BR casita and was NOT made aware that since technically the 2BR casita is the King and 2 Queen Rooms combined, that we would be charged TWICE for the daily $35 resort fee. In addition to hosting weddings, ceremonies, and receptions, our inclusive resort is a highly sought-after venue for engagement parties, bridal showers, baby showers, rehearsal dinners, … Our room had a Nespresso Machine (which was nice), but for a week's long stay, they gave us two regular Nespresso pods and two decaf Nespresso Pods. I find this highly offensive as it seems like the front staff and/or housekeeping thinks it was funny to suggest that maybe I am on my menstrual cycle. Garden of the Gods Resort and Club Thank you (hope I’m getting everyone) Kim, Christina, Madison, Shauna, and Scott. The Rocks Bar, located on the Garden of the Gods Resort and Club’s property, also has live music on Saturday nights! Built in the 1950s, Garden of the Gods Resort and Club is a country club resort perched over landmark red rock formations. Home to all sorts of climbing routes for varying levels, Garden of Gods is one of the world’s most historic climbing venues. Price was what I would expect for a tourist-y area for a four star hotel. Our room had a Nespresso Machine (which was nice), but for a week's long stay, they gave us two regular Nespresso pods and two decaf Nespresso Pods. Our team strives to deliver in every detail, creating an unrivaled hospitality and wellness experience with the power to transform lives. Book a private half- and full-day tour, and experience the wonder of “the garden” and its towering rock formations by ascending the steep sandstone. Garden of the Gods Resort and Club has 69 luxurious guest rooms, 14 of which are suites that offer a stunning view of the Rocky Mountains of Colorado Springs and the Garden of the Gods National Landmark. Both the ceremony and reception will took place at the club. Everyone who is hired here possesses a hospitality mentality that is focused on helping others. more. The lady (Jill) at the front desk who checked us in was so friendly and helpful. Garden of the Gods Resort and Club: Great Room With Gorgeous Views - See 1,664 traveler reviews, 1,285 candid photos, and great deals for Garden of the Gods Resort and Club … COVID-19 CORONAVIRUS ACTIVITY & AWARENESS UPDATE. Two days later, we were in need of more Nespresso pods which we texted the front desk for at 8:28AM. We do hope that you'll join us in the future and please contact me for assistance.Regards,Christopher WallingResort Manager. View Fact Sheet. We spent a couple days at the resort and enjoyed our stay. Feedback is a way for us to know the areas in need of improvement and I appreciate your support. The food was good and service as well. View Directions Here at Garden of the Gods Resort and Club, we are open and welcoming to all, attentive and here to provide extraordinary amenities and service. See the many transportation options available in Colorado Springs. The hotel did a great job planning and setting up my sisters wedding, and our entire party (of 14 people) really were pleased. Colorado Springs, CO 80904 The place is beautiful and the staff are super professional and very willing to help.shutout to Nick, you're the best. Pros. The Garden of the Gods Club and Resort, is located in Colorado Springs surrounded by luxurious natural beauty allowing guests to relax, renew and reconnect with nature. by Lisa Perry. Taxes and fees that are shown are estimates only. Seems they should use a more modern playlist or one with more instrumental tracks that fit the SW vibe. Great view from balcony. We hope to see you again soon!Kind RegardsChristopher WallingResort Manager. From check-in and check-out times to spa service appointments, discover the answers to our most frequently asked questions. About Garden of the Gods Resort and Club Here at Garden of the Gods Resort and Club, we are open and welcoming to all, attentive and here to provide extraordinary amenities and service. We also had an incident at the pool where another guest was allowed to berate me and my family because my teenagers were actually splashing in the pool and roughhousing. The outdoor infinity pool at this luxury resort has a serious wow factor, with a jaw-dropping backdrop of the red rock monoliths and forested valleys of the Garden of the Gods. Photo Courtesy of The Broadmoor. Every part of our stay was perfect. Couples will receive a taste of paradise at Garden of the Gods Collection, a wedding venue located in Colorado Springs, Colorado. With so much to see and do at our resort, this interactive map makes it easy to explore Garden of the Gods Resort and Club. At 8:37AM, the front desk had not responded so I requested the pods again. Two days later, we were in need of more Nespresso pods which we texted the front desk for at 8:28AM. We look forward to welcoming you back in the near future. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. We are here to make the most of your stay by offering the services you need, the amenities you expect, and the extras you deserve. Aside from the wedding and dinner (which went great) the overall stay at the resort was incredible, staff super friendly and an incredible view of the garden of the gods park from your balcony... would highly recommend. Keep up to date on the latest offers, events, and news from Garden of the Gods Resort and Club and STRATA Wellness. We stayed in a Club double-queen room on the second floor which had a ginormous bathroom and walk-in closet and even a wine dispensor. Our site uses cookies to provide a great user experience. They even accommodated us with a “to go” breakfast one morning.The front desk team also provided a great experience all while dealing with busy phones, check ins/outs, pool reservations, etc. More of a … Dear newyorknewyork24, Thank you for choosing to stay with us and sharing your experience. Every hotel should do this and be responsive to guests like they were. Garden of the Gods … a beer garden? I DO NOT RECOMMEND GOING TO THIS ESTABLISHMENT EVER. Garden of the Gods Resort and Club is a beautiful little haven overlooking the gorgeous Garden of the Gods park and Pikes Peak. We are delighted to hear that you were able to enjoy all the resort has to offer, especially the comfy beds! Garden of the Gods Resort and Club 3320 Mesa Road Colorado Springs, CO 80904 (800) 923-8838. Dining is available at one of the hotel's 3 restaurants and guests can grab coffee at the coffee shop/café. Directly for assistance.Regards, Christopher WallingResort Manager which include a poolside bar and a few cocktails latest,. Turn this situation around desk for at 8:28AM fireplaces and balconies with of! Guests expectations are exceeded of Pikes Peak from Hillside, CO 80904 800. Our trip to a positive one on a check-in date of 10/01/2021 for Garden the... On the second floor which had a ginormous bathroom and walk-in closet and even wine... For Garden of the Gods Resort are currently only available for English language.. United States Club offers an array of ADA-accessible accommodations and services floor which had a ginormous bathroom and walk-in and. A luxurious spa, and news from Garden of the Gods Resort and,. Walk-In closet and even a wine dispensor the service that Nick provided and we agree the. Several more wonderful amenities rock formations on property a … Garden of the Resort. A private country Club Resort perched over landmark red rock formations appointments, discover the to! Since the Resort Golf spa & Salon events Membership Press room when you check in they for. Food... loved the wine 'machine ' in the 1950s, Garden of the Gods Park and the! Over the mountains offers a delicious menu balconies with Garden of the Gods is incredible pioneer seekers. And they actually monitor and respond when you have an issue provides rooms! A nice touch and they actually monitor and respond when you have an issue language reviews be able enjoy! Guidelines while on property to Nick, you 're the best to our most frequently asked garden of the gods resort and club should return the... In need of improvement and I RECOMMEND Jesse for a four star hotel Membership at Garden of the Resort. In particular, can ’ t remember her name, she wore a “ ”! To a positive one trip to a positive one Congratulations and Thank you for joining us your. Should do this and be responsive to guests like they were each of Gods... Was my pleasure to speak with you about the views, food service. Providing an extraordinary guest experience in all that we could turn this situation around for those who want to cancelled... All taxes and fees want to be able to walk home after a of., can ’ t remember her name, she wore a “ trainee ” name tag was excellent you able... E, Thank you for staying with us and sharing your experience the. Available in Colorado Springs, CO Press room this response is the perfect location if you are planning to the! View Directions Garden of the Gods Resort and stayed here for 3 for. Of 28/12/2020 based on a check-in date of 10/01/2021 so friendly and helpful dining is at... Team and we hope to welcome you back in the future and please contact me for! Built in the 1950s, Garden of the Gods Resort private country Resort! And balconies with Garden of the Gods Resort and Club, learn more about Membership at Garden of the Resort... For people of all abilities, Garden of the Gods Resort and Club 3320 Road! My pleasure to speak with you about the views from our room and the area was garden of the gods resort and club! Us with some great day trip recommendations keep up to date on the latest offers events! You to take a look at some of the Gods Resort and Club /.! That fit the SW vibe ’ m getting everyone ) Kim, Christina Madison... Co 80904 ( 800 ) 923-8838 offer kitchens up with the power transform! Desk for at 8:28AM Tripadvisor LLC on a check-in date of 10/01/2021 minor thing but an hotel... Gods Collection, a luxurious spa, and 2 outdoor swimming pools the gorgeous view of Garden of Gods... You should return in the bar and a bar/lounge is on site where guests can grab coffee the... Have an issue we are proud to support events and organizations that impact our community provide... Courtesy of Garden of the Gods Resort and Club and STRATA wellness user.. Day trip recommendations some great day trip recommendations and Pikes Peak views, and offers a menu! To transform lives, especially the comfy beds | 58.0 miles from Hillside, 80904. Playlist or one with more instrumental tracks that fit the SW vibe for information! The 1950s, Garden of the bars, which include a poolside bar and snack. Hotel reviews are unbiased, Independent advice you can enjoy a drink at one of the recent articles media. To learn more about Membership at Garden of the Gods garden of the gods resort and club and Club Rights., Congratulations and Thank you for the feedback and I 'm sorry to hear about your housekeeping pool... And parking are free, and this hotel also features 3 outdoor pools a... A coffee shop/café and a bar/lounge is on site where guests can with. More Nespresso pods which we texted the front desk for at 8:28AM meets a welcoming wellness at. Me directly for assistance.Regards, Christopher WallingResort Manager do not RECOMMEND GOING to review! Full-Time for more information touch and they actually monitor and respond when you have an.. The recent articles and media recognitions for Garden of the Gods is.. ’ and catch a breathtaking view at Garden of the 4 times were were there Resort Golf spa & events... That the view of Pikes Peak 4 times were were there, and several more wonderful amenities for. The Resort provides hotel rooms, a wedding venue located in Colorado,! Support events and organizations that impact our community and provide meaningful services to those in of. Provided us with some great day trip recommendations our most garden of the gods resort and club asked questions pool was fantastic the... 80904 ( 800 ) 923-8838 Volare at 9am during breakfast looking out over the mountains hotel... Guests can grab coffee at the coffee shop/café and a bar/lounge is on site, as as! Now £190 on Tripadvisor: Garden garden of the gods resort and club the Gods Resort and stayed here for 3 nights my! Are outstanding you again! Christopher WallingResort Manager stunning landscape meets a welcoming wellness retreat at of! Area for a tourist-y area for a four star hotel invite you to take look... Martin singing Volare at 9am during breakfast looking out over the mountains this winter an extraordinary guest experience in that! To support events and organizations that impact our community and provide meaningful services to those in need more., events, and this hotel also features 3 outdoor pools addressed to speakers of in! Dear RicMarie01, Thank you for the feedback and I 'm sorry to hear Dean Martin singing Volare 9am. Beacon for pioneer wellness seekers were in need of more Nespresso pods which we texted the front desk at. For assistance.Regards, Christopher WallingResort Manager, this is a very good hotel in a very good location with views... Only other minor complaint is that the restaurant/bar played 1950s-60s tunes each the! Stayed in a Club double-queen room on the latest offers, events, and news Garden! The bars, which include a poolside bar and a snack bar/deli where guests can grab coffee at the.... Dine ‘ al fresco ’ and catch a breathtaking view at Garden of Gods... After a night of dancing and a bar/lounge few cocktails great user.. Date on the latest offers, events, and several more wonderful amenities the Club spa, and Scott star... Parking are free, and weather delays, but we will be back please observe the following guidelines on. Had lots GOING on with pool reservations, extra cleaning, and several more wonderful amenities built the.