Nectar will cover all shipping and handling costs related to the mattress return. Brilliant experience had. Nectar Live chat is brilliant, the customer assistants are always very efficient. Just used the sainsbury chat line to enquire re a lost card.Excellant service sorted in no time with very pleasant communication.5* service. Is the Nectar Mattress Right for You? Unfortunately 1 star is the minimum I can give you. 1 Nectar Sleep reviews. Nectar/Sainsburys review Claudia was so helpful with my nectar problem she sorted me out straight away and was so polite and efficient. I would have scored the interaction excellent if not for the first assistant. Very disappointing. Nectar is a mattress manufacturer founded in 2016 that is based in San Francisco, CA in the United States. I must have sounded like I was hacking into the account as I couldn't remember any details. We wanted a new nectar card because my husband lost his. She resolved the query immediately. It was simple to cancel my card and I was assured that the points had not been used so I waited for my replacement card with points duly transfered. Leave your review in under 30 seconds to share your opinion with other shoppers. 4.7. See reviews below to learn more or submit your own review. On March 12, 2018, Nectar Brand, LLC doing business as, Nectar Sleep, DreamClouds, LLC and … It's been MONTHS people. Nectar Mattress Customer Service Reviews . Every time I contact them I'm told; "you should have a positive resolution in a few days". Voice your opinion today and hear what 14959 customers have already said. The assistant resolved my enquire. Customer Service Contact Info. As I was instructed about one week ago, today I successfully registered the card and thanks for the two of your staff, Only the latest review will count in the company's TrustScore. LEAVE REVIEW. Muriel helped me sort things out very well by computer chat. Thanks to the nice man on the end of the live chat. Quick painless and extremely pleasant to deal with. 8 AM - 4 PM PST CHAT WITH US Start a chat now. When I had an issue, it was immediately addressed and corrected. Auctions and Marketplaces. Find helpful customer reviews and review ratings for Nectar at Amazon.com. TRY IN-STORE. it is a scam. I tried to redeem my Nectar points when ordering from Argos. MATTRESS GUIDE. Thanks Hitesh for helping me to solve my problem. 21 New Articles. Walked me through the whole process and managed to get a fix at the end. Quick and solved my problem. Had to re-register my account. Looking for Nectar Mattress Customer Service Reviews… Numerous buyers are drawn to bed mattress made with natural, organic, and sustainable products but are worried about rate. We have owned our Nectar a little over 1 yr., and the mattress still feels like new!! Government Actions: Nectar Brand, LLC (File No 182 3038). If you call Nectar customer service, you may run into long waits and hold-times on their telephone line. I would like to let you know that I had a conversation with Sagar Valmiki who was very helpful with regards to my Nectar points. Enquiry was fixed in no time at all. You were very kind and warm. There is a mandatory 30-day break-in period. Live chat operator was very helpful and resolved my issue. Fantastic. Overall Customer service is shockingly poor. Customers may not return the mattress until at least 30 nights have elapsed. Footwear and Clothing. It's ridiculous - if it's 1 linked account, why don't the vouchers apply to the 1 account. When you call a customer service line during regular business hours, you expect someone to be available within a reasonable period of time to answer the phone. When I tried to get a new card, my first card was deactivated because the automated system did not understand I wanted 1 new card for my husband. Process was nice and easy to use. The points left my Nectar account but didn't show up on the Argos order. 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