If you actually read the Guarantee in full, you know, the bits that are in smaller font than the title, you will see there is certain criteria for the Guarantee to be met. eBay Buyer Protection Program . Both were refunded under eBay’s “money back guarantee”. The eBay Money Back Guarantee is not a product warranty, and does not replace your Australian Consumer Law rights. This includes situations in which a seller is suspended for fraudulent activity. In some situations, such as when a seller is suspended for fraud, we may open a request and make a decision on behalf of the buyer. Products do not undergo independent inspections by eBay, but they do come with a two-year warranty and money-back guarantee, so you can purchase certified refurbished products with … My battle with eBay Money Back Guarantee over fake watch When John Bell bought a counterfeit watch on eBay it took months to get the company to … How to get a Full Refund from Ebay Australia and on Paypal for Item Not Received. it should be illegal for them to call it a money back guarantee it should be called the maybe money back guarantee you might get your money you might not depending on a dot on a screen. Generally speaking, eBay Buyer Protection is a promise to shoppers on the U.S. eBay site—eBay.com— that eBay will intervene in disputes between buyers and sellers to rectify issues when the seller has failed to act adequately to resolve the dispute. eBay warns of fake PS5 stock as buyer receives a concrete block. 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