Ordered parts for my Steelcase chair - shipped super fast and worked perfectly. The unit was in great condition. Best Office Chair Under $100 2. Thanks! Wow! The Steelcase Leap chair has been excellent. Thank you! Quick shipping and excellent customer care. Minor issue with arm rest pads, but Mike is taking care of that as well. It was easy to put together. Because of the way that section of the chair was put together, it was ridiculously hard to clean..but I tried my best to get into the nooks and crannies with qtips and cleaning wipes. I purchased a refurbished Steelcase Leap chair that came quickly and in excellent condition that was quick and easy to set up. Make sure to sit in the correct position when taking such a measurement. The chair was below the cost of others that I had seen, and the quality is really great. 10/10 for sure. Detach the seat from the bottom of your chair, 4. I had an awesome experience ordering a Steelcase Criterion chair from this company. She was very helpful and knowledgeable about the products. I chose one of the designs they offered for the cover and it was very pretty! The set screw is significantly too loose – the cylinder is not being activated. Highly recommend. David is great customer service, top notch! They do look stylish though. easy to assemble. This is a comfortable, highly adjustable chair, and it functions like new. Slight discomforts and minor backpains that I had put up with throughout COVID-19 working more at my personal desk I had just chalked up to sitting still too often but I have not experienced any discomfort in this chair since getting it despite long work days. Ordering was simple and they were easily accessible to answer my questions prior to ordering. But they seemed to have the most comprehensive processor for remanufacturing chairs, along with excellent reviews. Installation was easy and the chair is of impeccable quality. Ordered a refurbished Steelcase chair, duplicating my office chair while working at home during the pandemic. Great company, highly recommend. Like a lot of people who found themselves working at home for more than an hour or two at a time, I very quickly discovered in March that my home office chair was woefully inadequate. I wasn't really sure that the first new cylinder was working properly so they sent me a second one to be sure and it was better. Very happy with my remanufactured SteelCase Leap chair. ); It's just like sitting at work in the same chair! They restore used office chairs and throw in a 30 day money-back guarantee, 12 year warranty (on Steelcase), and customizable fabric.They were very responsive whenever I reached out! Purchased a steelcase leap v2 from them online. There's no mystery about where your chair is coming from. Thank you! I liked the Crandall chair and the upholstery so much I wanted to send my wife's chair to be reupholstered in vinyl with the additional cushion padding. It was exactly what I ordered, and more importantly, exactly what I needed to be productive while working from home. I needed a good chair for full time telework and after doing research found that Steelcase was one of the top rated. Your sinking office chair will now stop sinking. Arrived early. Desk was handled a bit rough in shipping and was missing footer. I can say, it was not what some of the other discount refurb chair folks are doing, at least based on reviews. The instructions were pretty straight forward, but I did need to consult the internet because the instructions did not provide details on how to align the small metal piece at the top of the cylinder with the flat metal piece for the height adjustment on the chair seat base. Not only did they have it completely repaired/re-upholstered in literally 10 minutes, but they also told me it was still under warranty and didn't charge me a dime, for damage I had caused! Everything works perfectly and looks new! In this article, we have shown you just how easy it is. I stumbled on Crandall reading a testimonial from a satisfied customer. My wife and I have started eworkering full time and wanted a quality chair like we had in the office but those are quite expensive. The ordering process was really pleasant and it took 1 week to receive my chair. I wanted to invest in a nicer office chair since starting to work from home, and decided to order one through their website. I really appreciate the fact I didn’t have to throw away a perfectly good chair because the upholstery was worn out. I was looking for a way to raise the height of my Steelcase Leap v2 chair and could not come up with a solution. Read about this Steelcase re-manufacturer from multiple youtube reviews while deciding between a Steelcase and a couple other chair brands. I picked a chair, and ordered it. The chair arrived within a week or so via UPS. The directions were pretty clear and they even provided a youtube video with step by step instructions to assist. Very happy with my refurbished Steelcase Leap V2. Their Steelcase chairs come with 12 year warranty, and from interacting with them I'm sure the warranty will be well honored. After purchasing a Steelcase Leap V. 2 chair from another company I came across several reviews of the Crandall Office Furniture. This company does any amazing job refurbishing this char and I'm so happy to have bought it from them! Continue to raise the height of the chair by spinning it. The lead time given was 5 to 10 business days. The seating looks great and David was a pleasure to work with. Kudos to their team! Great customer service and great workmanship on refurbished chairs. Chair was packed extremely carefully, and came with clear and simple instructions for assembly. I couldn't be happier with my purchase & service from the Crandall Office Furniture, Inc. staff. There are some minor scratches on the body but overall the chair looks new. Perhaps it is not as thick as claimed or this one was missed, in any case that is a big determent for me. Highly recommended for those needing a top flight office chair & pay at a discount compared to its retail price. I emailed David Crandall and he contacted me right away. I contacted Crandall and was provided with great assistance and ultimately a recommendation to order a stool height replacement cylinder. A touch of old school customer service with new school efficiency - perfect transaction! Ordered a Steelcase V2 in dark grey seat and blue 3d mesh back. I used the chat feature on your website and chatted with a real person! I'm glad they are in a business. The chair works perfectly, no squeaks, and the upholstery is nice and fresh. There are 8 positions with a 3.15′ range. Highly recommended! My chair looks as good as a brand new one. The chair seat should move slowly. I recently ordered a leap V2 with some customization from Crandall. A pre-purchase conversation helped me select the right chair. I used the chat feature on the website and was chatting with a real person!. 5.0 (19) "Great job" "Fast production" Contact Supplier. Chair feels and operates like new. Both are high quality and perfect fit for my home office. Arrived quickly, exactly as described. Crandall shows what 5-star customer service should be. Though I’ve been working from home for years, I was reluctant to spend nearly $1000 on a chair. The height is adjusted by turning the chair in circles around the base.The base post contains a screw mechanism that gives 2-3″ of adjustment. 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