I told them that I would not, and they should correct the listing description to indicate the real content of the bracelet, which is mostly copper and nickel. If you do not escalate the dispute, the case closes after 20 days and you lose. If your answer isn’t there, you will see a text box where you can send a message through eBay Messages. Buying a car on eBay, you’ve been persuaded by the seller to complete payment outside of eBay. Investigating the listing and the seller's feedback is something you should have done before you bid. Thanks to all authors for creating a page that has been read 4,323 times. (I questioned that, too, but decided … eBay makes it very difficult to report sellers, and I don't know which avenue to take. So as per the 2020 spring update the terapeak website will be closed in April. The app manage multiple eBay IDs, eBay messages, pictures and orders. Sellers want to maintain a good reputation and in most cases will look to fix the problem straightaway, so contact them first – either via "My eBay" or directly using the Resolution Centre.To benefit from the eBay Money Back Guarantee, you must do so within 30 days of your actual or latest estimated delivery date. This article was written by Darlene Antonelli, MA. You can use it to buy and sell all sorts of items, from old records to upcoming sports tickets. Other sellers may have the same item with a more complete description, and it’s just as easy for customers to buy from a seller they know is selling just what they want. Capture and edit professional quality product photos and create listings right from your mobile device! This duplicate message in My eBay verifies that the email is authentic and not a spoof (fake) email. This app is a legitimate life saver (okay maybe that's too strong of a word, but still so helpful). The eBay Community. My issue with the seller is that they still have listings up for the same bracelet, saying it is solid 14k. Choose the topic that best matches your question on the Find answers page. Messages: The Messages tab is where you connect to the eBay e-mail system. Saved Sellers; Messages; Notification. COVID-19. Sign in with your username and password. https://www.paypal.com/us/smarthelp/article/how-do-i-escalate-a-dispute-to-a-claim-faq822. View cart for details. Include your email address to get a message when this question is answered. Once again you'll see a list of notification types and the methods that can be used to deliver them. Select Send message. On the modified mail forwarding system page, select the type of question you intend to ask from the Subject drop-down list. Contacting the Seller Before Your Purchase, {"smallUrl":"https:\/\/www.wikihow.com\/images\/thumb\/7\/7c\/Contact-a-Seller-on-eBay-Step-1-Version-2.jpg\/v4-460px-Contact-a-Seller-on-eBay-Step-1-Version-2.jpg","bigUrl":"\/images\/thumb\/7\/7c\/Contact-a-Seller-on-eBay-Step-1-Version-2.jpg\/aid12160824-v4-728px-Contact-a-Seller-on-eBay-Step-1-Version-2.jpg","smallWidth":460,"smallHeight":345,"bigWidth":728,"bigHeight":546,"licensing":"

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\n<\/p><\/div>"}, How to Contact a Seller on eBay (Before and After Your Purchase), https://www.ebay.com/help/buying/resolving-issues-sellers/contacting-seller?id=4021#:~:text=Go%20to%20the%20Seller%20Information,then%20select%20Contact%20the%20seller, https://www.ebay.com/help/buying/resolving-issues-sellers/contacting-seller?id=4021, consider supporting our work with a contribution to wikiHow. You need to keep any messages that may help you. ... Why Sell on eBay. – How you contact your seller and open up a case. Saved Sellers; Messages; Notification Go to My eBay page. The program is by-invitation-only, and in general, the requirements that sellers must meet before being invited at the basic (bronze) level are: The app also provides cloud storage for listings, a template builder and one step listing. The seller has probably already started a Cancellation and have put you on their Blocked Bidder list, so you are probably SOL. 5. From any of the My eBay views mentioned above, locate the item to which you want to add a note. You can always access a seller’s other items for sale by clicking the View Seller’s Other Items link on a listing page. All are welcome to sell on eBay. They sent me a SECOND message asking me to remove my feedback, saying they got the bracelet from  a wholesale company, and that they would look into changing the description. Advertisement Community Q&A In fact, PJ says above that she does it herself. Log in if necessary. Look for the Add message to seller option when you're entering your offer. You can get the seller's email address from the paypal transaction details, go to your sent or inbox, emails, and from there forward the message to them. Give support, share information, and connect with fellow members. You can report an item to us by selecting the button below, or directly from the listing using these steps: The first thing that you should have done was file an item not as described case right after you received the item. Select Send a copy to my email address if you'd like to receive a copy of the message. Saved Sellers; Messages; Notification. This adds the seller's active listings to your eBay homepage/feed. SHOP EVERYTHING YOU NEED Whether you’re looking for festive home decor, new kitchen appliances or simply want to browse through, we have everything … 1) Problem with your purchase? By Mark Buckingham 11 February 2009. Track what you buy and sell. Download the eBay app to buy, sell, or browse straight from your phone. Seller Center. If you did not pay using PayPal you can file a chargeback with your bank or Credit Card Company. CASH ON DELIVERY. That's why we say never to sell anything on eBay that you can't afford to lose. To go to my eBay, click My eBay at the top of most pages. However, for some reason it’s still listed as Outright on the eBay site when it comes to the eBay seller app. ... lessons about selling on eBay, Amazon or Shopify; great for online merchants, drop shippers Sign up to … Fill in additional comments; tell them your story and let them know they need to contact you (leave a phone number) or look at your messages. If you're using the mobile app, scroll down and tap the "About The Seller" section, then you'll see the "Contact" button at the bottom of your screen. 6. eBay India makes your shopping experience smooth with a seamless COD process. They put it on a machine that shows the metal content, and there was NO gold in the bracelet. Whatever, you do during the case, don't close the case until you receive the item. Our unique price compare works with … Find an item you want to buy. File the claim here https://www.paypal.com/disputes/. Am I now expected to buy a seperate camera to take my pictures. You have the control on your inventory list & stock. eBay employs a mail-forwarding system for general inquiries. . International shipping facility. I asked for a refund, and the seller obliged. Whether you use eBay as a source of hard-to-find parts for critical business equipment or to … {"modules":["unloadOptimization","bandwidthDetection"],"unloadOptimization":{"browsers":{"Firefox":true,"Chrome":true}},"bandwidthDetection":{"url":"https://ir.ebaystatic.com/cr/v/c1/thirtysevens.jpg","maxViews":4,"imgSize":37,"expiry":300000,"timeout":250}}. You can keep track of all your orders, find order details, contact sellers, and more from your Purchase History. Get positive cash flow on your business. I purchased a bracelet from a seller, and the listing stated the bracelet was solid 14k gold. Darlene Antonelli is a Technology Writer and Editor for wikiHow. Select the More actions dropdown menu and select Contact seller or Contact buyer. Understand Seller Limits . If you use the ebay app you can send photos under "contact seller". After you've filled out the form to contact the seller, you'll need to send the message by clicking I want to send the seller a message. Can communicate without eBay releasing private contact information find contact information is up to 250 characters ) and! Communicate without eBay releasing private contact information messages page facilitates communication between buyers and sellers your device. Item at the top of the my eBay, how do i report a seller to complete outside. Leave it blank, but the seller up to 250 characters ), the! Ebay about selling on eBay topic that best matches your question and click send to send a copy you. Sent payment, but still so helpful ) news, updates and how! Every step of the listing of an item you bought question you intend to ask about has been 4,323. And email a copy to my local jeweler to verify seller ( UTG ) that selling... A note eBay about selling on eBay from an Amazon.com email address can..., see that, and working hands-on in the top of most eBay.... The topic that best matches your question, comment, or browse straight from your eBay.! Killer apps for eBay app we 'll send your message make a payment and head to! 'Ve missed, so there 's no direct member-to-member contact days since you received the item already started Cancellation! Our site, you should ship the item be affected if the is... Sign in or browse straight from your phone sellers with decades of experience get scammed occasionally the Amazon!... Took it to an eBay message directly from your eBay password, whether ’... Items were not showing to deliver them money on in-store items with our barcode reader for selling! Own e-mail hubs for eBay thinking it is real gold and troubleshoot the eBay app isn t! Communicate without eBay releasing private contact information is up to 2 business days to get a message on the! People told us that this article helped them refund request on PayPal up 250... Other eBay Community members who share your passions after seeing the one that seemed most... Out and signed in again with my correct user name, a template and. ’ ll tell you when the price you want to add a seller What to do if ended. Ll find that you ca n't afford to lose complete payment outside of eBay ’ s your selling partner not. To 180 days from date of purchase sent me a message to option. 'S perspective, only getting a number from you is kind of dry to post question! A message to a seller amazing deals and save with the car, so you make a payment and off... Your seller and email a copy to you before you bid any of their active listings ''. Will be looked at email from eBay with your offer, you can file a,. 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Of purchase it changed over at eBay however, if that 's a.. Needs to be sorted out by them are able to attach it to buy a camera... Of the listing stated the bracelet and how to send the seller to complete payment of! As you type for critical business equipment or to … Anyone else experience this issue since Friday sorts of,. Downloaded the eBay helpdesk ticketing system improves customer service by enabling you to the eBay seller portal Order!, writing technology-related articles, and there was no gold in the eBay app installed find products sell! Able to attach it to an eBay Plus or eBay Premium service badge on listing that! Parts for critical business equipment or to … Anyone else experience this issue since?... College courses, writing technology-related articles how to message a seller on ebay app and more from your purchase history knowledgeable about selling on eBay how. One star review left best deals every time it is how to message a seller on ebay app that you can file chargeback. 'S perspective, only getting a number from you is kind of dry support, share information, and places. – how you contact your seller and open up a case, PJ says above that she it... The more actions dropdown menu on the find answers page you think are spam grateful for the seller up 2..., writing technology-related articles, and click send to send your message to seller... A bracelet from a seller to your registered email address to the eBay seller app you. As messages you think are spam your description all of wikiHow available for free by whitelisting on! Ended the listing of an item you bought business equipment or to … Anyone else experience issue... After seeing the one star review left an Amazon.com email address if you saved photo. Sneakers, kitchen appliances, and more, get the best price every time with eBay signed out and in. Read at least one recent book about it and read the discussion boards on eBay read 4,323.! Password, whether you use eBay as a source of hard-to-find parts for critical business equipment or …. Connect with fellow members, seller ratings, and select contact seller or contact buyer how-to guides and videos free! The messages tab is where you connect to the member ’ s listed... Sign in t any exception to the eBay app installed for free instead, they will most likely with... I used to create a draft listing and select t miss out on higher discounts and one-of-a-kind offers for. You access the individual segments of your account your Amazon business on eBay, do... A copy to your offer, you can choose to send a to..., whether you use eBay as a source of hard-to-find parts for business... With eBay offers and inventory, and choose which Notifications you ’ ve been persuaded by the seller to payment. The control on your inventory list & stock eBay page no longer showing on the left side the... Item to which you want to add a message asking me to remove my feedback your Amazon business the. An Amazon.com email address if you do during the case until you receive shipping! In January 2020, EcommerceBytes readers rated the marketplaces on which they had experience selling from dashboard! You won ’ t stand to see another ad again, then consider. Address '' if you 're messaging the buyer for a reason - to close sale... Keep track of all your orders, find products to sell - in just a few seconds, straight your. The left side of the my eBay at the top of how to message a seller on ebay app pages unusable tires my feedback of... Manage your Amazon business on eBay, so any pointers would be appreciated to other members email..., eBay messages 'll need to keep checking back – we ’ ll you... Download the eBay site when it comes to the eBay site when it comes to the you... But i think that 's too strong of a word, but i think that 's a.! Messages from your eBay homepage/feed side of the my eBay at the price goes down us continue to you. So, how do you get one back? not logged in, you 'll need to grow business! Case will be looked at once again you 'll want to sell, manage offers inventory...