Frankly, when we heard that, we were surprised their tankless water heater hadn’t completely corroded and started leaking. Routinely flushing a tankless water heater extends its life and enables it to operate efficiently and reliably. But, like many appliances, it's not perfect and it may require some maintenance now and then. This means that the mechanism is trying to light but it's unable to. But in this case, dielectric unions should NOT have been used. Close off installer supplied cold water shut off valve (if none installed, install before proceeding). tankless water heater. Not that I’m aware of - Answered by a verified HVAC Technician. As you can see in the photos below, these dielectric unions were corroded to the point that they prevented much water from flowing through them. A faulty circuit breaker or a fault in the circuit causes the electrical supply to shut off at the breaker. Check that the heater is getting electricity, gas and water. Water running is a sign of a; plumbing cross-over. In the case that water is shut off for an extended period of time, and all the water from the tank is emptied, you must turn off the water heater to avoid damage. But no water would flow out. If you suspect this is the issue we recommend you call in a plumber immediately. Acworth GA, Atlanta GA, Austell GA, Cartersville GA, Doraville GA, Douglasville GA, Hiram GA, Kennesaw GA, Lawrenceville GA, Lithia Springs GA, Loganville GA, Mableton GA, Marietta GA, Powder Springs GA, Rockmart GA, Roswell GA, Smyrna GA, Tucker GA, Villa Rica GA, Vinings GA, Woodstock GA, and Surrounding Communities. The gas water heaters built today have air inlet screens. You may have turned it too high. Water heaters have safety shut-offs that trigger when the water gets to a certain temperature, usually 180 degrees. This type of problem is typically caused by low water flow. Help, My Tankless Water Heater Shuts Off During Showers. To avoid damage, click here and follow the steps. This may be as inconspicuous as a worn seal in a single-handle faucet. These valves automatically change the hot water flow to prevent you from getting scalding water … You’re taking a nice hot shower, all sudds up and — yikes — your tankless water heater suddenly shuts off! But for now, let’s look at two major installation and maintenance causes for the off-and-on hot water phenomena. This is a problem that should be attended to by a professional plumber. Which could be caused by the regulator, the size of the gas line, venting issues, combustion issues or other factors. Your water heater reset button is a safety device that shuts off power to your water heater when the water temperature inside it exceeds 180 degrees Fahrenheit.. Side note: the reset button is also sometimes referred to as the ECO (emergency cut off) switch or “high limit safety thermostat switch”. The better you maintain them, the more likely they will achieve optimum performance and longevity. Since on-demand water heaters don’t store any water, you have to make sure you’ve purchased a unit that can provide enough hot water to your entire household. You’re scheduling regular maintenance. Wait 5 minutes and check all taps. Besides, the filter could also be clogged by dust or unusual stuff from the water supply. That told us water was not getting through the fittings. After all, that’s what happened to an earlier customer who hadn’t flushed their tankless water heater. He uses his "old-school" experience with all the latest plumbing technology to solve virtually any plumbing problem. Your gas valve is what delivers natural gas directly to your water heater. If there is a steady flow of water from the hot output after the pipe has drained, there is a cross flow somewhere in the plumbing that must be fixed. This is a heat exchanger inside a tankless water heater that had never been flushed. Electric Water Heater Keeps Turning Off. #2. If the tankless water heater is shutting off when someone opens or closes some cold water fixture, the problem could be with the temperature regulating valves you have installed somewhere in your water line. So, it’ll flicker off. Read more about flushing tankless water heaters here. We are available 24 hours a day, 7 days a week. Though unlikely, even a small restriction could cause the sensitive computer in a tankless water heater to shut down the system. Also, since tank-style heaters have been around longer and are more common, more professionals are capable of installing them and the labor costs are lower. Eventually, if not flushed, those minerals will literally eat away at the heat exchanger, causing it to leak and shortening its life. Call a plumber to repair the crossover between hot and cold water lines. If, however, the valve is broken, you must turn off the main water supply to prevent a never-ending flood. Grew up helping my dad in his plumbing business. Depending on where you live, the cost of installing a storage tank water heater can range from $800 to $1,300, installing a tankless water heater … It could be something as simple as a loose wire. If you suspect this is the issue we recommend you call in a plumber immediately. Here’s another example from a recent customer call. If this flow requirement is not met, the heater will not fire. 1. Dirty Thermocouple. Open all hot water taps supplied by the heater. The power valves could be shut off earlier. Are tankless hot water heaters better than a tank? So we hooked up the pump to flush it. Tankless water heaters need routine flushing to descale the mineral deposits that build up inside the heat exchanger. And if you live in a hard water area like we have in Fallbrook, Bonsall, Oceanside, Vista and Temecula, you should flush it at least once a year. November 29, 2018 – By #Me. Sometimes that causes the tankless water heater to unexpectedly shut off. To check for this, shut off the cold supply to the heater and open either the pressure relief valve or any hot-water faucet. So you can try lowering your water temperature and see if that keeps the unit on. You’ll save money in the long run. It could be something as simple as a loose wire. Unfortunately flushing isn’t as simple as pushing down a handle like you would to flush a toilet. This was an older model tankless water heater that doesn’t turn on until its at least three quarters of a gallon of water flowing through them. Instead of the dielectric unions, brass fittings should have been used. They are trustworthy and honest in all their work.”. But you still should not neglect flushing it altogether. Here are a few examples of other things that might cause a tankless water heater to unexpectedly turn off: “WaterheatersPlus Plumbing is the only plumbing company we use. Your Air Supply or Exhaust is Blocked. Rinnai Tankless Water Heater Installation and Operation Manual U334 • Do not store or use gasoline or other flammable vapors and liquids in the vicinity of this or any other appliance. Closed on Saturday. No hot water is one of the most common problems in water heating systems. This error message could also indicate an electrical problem to the unit. So the red reset button on your electric water heater keeps popping out and needing to be reset. Check the filter to make sure that there's no debris in it. The problem could also be a venting issue. The flame sensor is a safety device designed to turn off your furnace if no flames are detected, protecting you against dangerous gas fumes. When the tankless water heater was originally installed, the installer used “dielectric unions” to connect the water heater’s fittings. Is Your Water Heater Earthquake Ready in Fallbrook, Temecula, Oceanside and Vista? For example, if you’re connecting a galvanized pipe to a copper pipe, you need to use dielectric fittings to unite them to prevent corrosion caused by electrolysis. By shutting off the flow of water, Rheem Smart Water Heater with LeakGuard models can help you avoid an average of $4,000 in water leak damage 1,4 Built-in EcoNet Technology Complete control of your water heater—from adjusting water temperature and tracking energy usage to setting vacation mode—all from a smart phone 2 So in this example, after we flushed out the insides of the tankless water heater, we put it back together properly with a brass fitting kit made for tankless water heaters. That’s the turquoise colors. You’ve paid your gas bill (your tankless water heater can’t heat water without a steady gas supply!) This is when the water heater fluctuates between putting out hot water and then cold water and then back to hot water, etc. Icy cold water splashes your noggin and down your back. There are a few things that could be causing your electric tankless water heater to shut off. Open again on Sunday from 10:00 am until 6:00 pm. Whichever one of these problems you are experiencing, it's strongly recommended that you contact a professional plumber to assess the situation and correct it. When connecting the inlet water pipe to the unit, make sure to use a wrench to hold the unit’s onnetion, and another renh to tighten, so that the flow sensor on the unit will not be loosened or damaged. When a customer tells us their tankless water heater is repeatedly shutting off, the first thing we do is flush it. If you can light your pilot light, but it keeps going out, the first item to check is … Getting regular maintenance will catch or prevent other tankless problems. You’ll get a free quote and guaranteed best price. Additionally, hard water (water containing high levels of minerals) can cause tankless water heaters to work harder and eventually break down. This would, however, not allow much of the hot water to be used out of the tank as this will have now air locked the system. If there is a steady stream of water, the cold water is flowing into the hot water lines. That’s because tankless water heaters have brass connections. Read more about flushing tankless water heaters here. great benefits to a tankless water heater. Tankless water heaters need routine flushing to descale the mineral deposits that build up inside the heat exchanger. Can I buy a Rinnai tankless water heater at Lowe’s or Home Depot? This is not usually what happened, but if there is no water coming out, then you should go check your pipe valves and water inlet filter. Since yesterday. The first things you should check are the correct supply of electricity, water, and gas to the water heater. We’re proud that our quality service and fair prices have earned us Angie’s List Service Awards for three years running. The problem could be that the supply of gas to the unit is either interrupted or if the gas is coming from a propane tank - could be that the supply of gas has run out. It had to be replaced. This error message tends to indicate a problem with the gas pressure. 4. What to Know About Tankless Water Heaters Courtesy of Noritz Tankless Water Heater Cost. Shut off the inlet isolation valve on the water heater. Here’s the most likely problem: The water in your water heater is getting too hot. In fact, these dielectric unions actually created the corrosion. 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